Network Outage - Wireless LAN - Most buildings on Moscow Campus

Incident Report for University of Idaho

Resolved

Netteam has continuously monitored the affected Mist APs over the last two hours post-outage. All APs that are expected to be online are reporting as fully functional, and there are no further signs of service degradation.
Posted Jul 24, 2025 - 22:25 PDT

Update

All Wireless LAN services are back online. Network team will continue to monitor for the next couple of hours.
Posted Jul 24, 2025 - 19:02 PDT

Update

Much of Moscow Campus Wireless LAN was offline from 2:53pm to 3:22pm.
The network team expects the service to remain stable until 5pm because the network team will not make any changes to the production Wireless services until after busisness hours.
Posted Jul 24, 2025 - 15:33 PDT

Monitoring

All Wireless LAN service has been restored. The network team will be monitoring services closely for the next hour.
Posted Jul 24, 2025 - 14:45 PDT

Identified

Wireless Service has been restored to most buildings on Moscow Campus. Full restoration expected by 3:30pm
Posted Jul 24, 2025 - 14:29 PDT

Update

More details on this Wireless LAN outage are available on internal status page:
https://uidaho-private.statuspage.io/incidents/n7nqg4wbmbf8
Posted Jul 24, 2025 - 08:43 PDT

Investigating

There is a wireless outage for most buildings on the Moscow Campus starting at 2am PT.
The network team is investigating the problem.
Posted Jul 24, 2025 - 08:11 PDT
This incident affected: Network (Internet).