Softdocs Outage

Incident Report for University of Idaho

Resolved

This incident has been resolved.
Posted Jan 15, 2026 - 13:44 PST

Update

We are continuing to monitor for any further issues.
Posted Jan 14, 2026 - 15:26 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2026 - 15:22 PST

Update

The vendor has acknowledged the issue and are investigating the cause.
Posted Jan 14, 2026 - 13:36 PST

Investigating

We are currently investigating this issue
Posted Jan 14, 2026 - 12:13 PST
This incident affected: Employee and Administration (Softdocs).